Internal training on awareness and assessment of ISO 9001:2015 for Hanoi Medical University Hospital
Hanoi Medical University Hospital chooses KNA CERT as the training provider for awareness and internal assessment of ISO 9001:2015 for its staff.
GENERAL INFORMATION
- Name of the organization: Hanoi Medical University Hospital
- Address: 1 Ton That Tung, Kim Lien, Dong Da, Hanoi
- Industry: Health - Medical, Science - Education
- Website: http://www.benhviendaihocyhanoi.com/
- Service Provided: Training for awareness and internal assessment of ISO 9001:2015
KNA CERT TRAINS ISO 9001 FOR HANOI MEDICAL UNIVERSITY HOSPITAL
Hanoi Medical University Hospital was established under Decision No. 137/QD-BYT on January 16, 2007, by the Minister of Health and officially started operating on September 19, 2007. After more than 10 years of formation and development, the hospital is gradually becoming a healthcare facility alongside providing high-quality education for Hanoi Medical University and healthcare professionals in the northern region.
Currently, Hanoi Medical University Hospital has 9 functional departments, 14 clinical departments, 8 paraclinical departments, and 6 centers, equipped with all necessary diagnostic, treatment, and functional rehabilitation facilities. The hospital has over 1,000 staff members, including Professors, Associate Professors, Doctors, Masters, and highly experienced specialized doctors. The hospital receives an average of nearly 500,000 patients annually, with some days seeing up to nearly 3,000 patients seeking medical care at the hospital.
KNA, in collaboration with the training program, conducts ISO 9001 training at Hanoi Medical University Hospital.
As one of the 38 central-level hospitals nationwide, with the aim of becoming a leading university hospital in Vietnam, Hanoi Medical University Hospital continually strives to enhance service quality to integrate into the regional and global healthcare landscape. The hospital's leadership has committed to implementing the ISO 9001 standard throughout the entire facility, and KNA CERT is honored to be chosen as the ISO 9001 training provider for the hospital's officers and staff. The ISO 9001 course encompasses two main components: training on standard awareness and internal assessment of the quality management system.
The ISO 9001 standard is one of the widely applied quality management system standards worldwide. This standard is suitable for all organizations and businesses seeking to enhance the quality of their products and services. Therefore, it can be applied in hospitals to improve the quality and efficiency of healthcare services.
Many hospitals worldwide have successfully implemented the ISO 9001 standard to enhance quality management and increase patient satisfaction. The application of this standard helps hospitals operate more efficiently, increases transparency and customer trust, boosts employee engagement, and improves hospital processes and workflows.
Specifically, training staff in ISO 9001 standards within a hospital can provide various benefits, including:
Improved Service Quality: ISO 9001 training helps staff gain a better understanding of quality management requirements, leading to improved workflows and ensuring better quality of healthcare services.
Increased Employee Engagement: ISO 9001 training for hospital staff helps them understand work processes better, encourages them to contribute ideas, and actively participate in improving the quality of healthcare services.
Enhanced Transparency and Customer Trust: Applying ISO 9001 helps hospitals operate more transparently, ensuring a professional approach and increasing patient trust in the healthcare services provided.
Improved Quality Management: Implementing the ISO 9001 standard helps hospitals enhance quality management, leading to increased effectiveness in managing processes, resources, and the capabilities of the hospital.
Cost Savings: Applying the ISO 9001 standard helps hospitals improve workflows, saving time, reducing costs, and increasing overall productivity.
As of 2019, the ISO 9001 system has been officially implemented at Hanoi Medical University Hospital.
Through this, KNA CERT would like to express gratitude to individuals and organizations that have placed their trust in KNA's services. For any training inquiries, please feel free to contact us using the information provided below:
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