KNA Cert - Quality Innovation

5S training for TYM - Tinh Thuong Microfinance Organization Limited

TYM - Microfinance Institution Limited Liability Company TYM Charity selects KNA CERT as the training provider for 5S for its staff.


  • Institution Name: TYM Charity Limited Liability Company - Microfinance Institution
  • Address: 20 Thuy Khue Street, Hoan Kiem, Hanoi
  • Business Sector: Finance
  • Website:
  • Services Utilized: 5S Training
Nhận tư vấn miễn phí


TYM Charity Limited Liability Company is the first official microfinance institution in Vietnam, established by the Vietnam Women's Union in 1992. To date, TYM has provided support to over 385,000 women, poor households, and low-income families in rural and suburban areas of Vietnam through financial and social services.

TYM's mission is to improve the quality of life for individuals and low-income households, with a special focus on supporting poor and vulnerable women. This is achieved through both financial and non-financial services, creating opportunities for women to participate in economic and social activities, thereby contributing to enhancing the status of women. Currently, TYM is one of the largest microfinance institutions in Vietnam, with over 593 employees working at the headquarters and 21 branches in 13 provinces and cities in the Northern and Central Northern regions of Vietnam. Among them, 314 technical staff (credit officers) directly engage with members/customers on a daily basis at 4,971 service points.

From an initial project established by the Vietnam Women's Union under the name 'Tinh Thương Fund,' TYM has demonstrated the effectiveness of its operations and obtained approval from the State Bank of Vietnam to become an officially recognized microfinance institution in 2010.

Hình ảnh học viên trong khóa đào tạo 5S của KNA và tổ chức Tài chính vi mô TNHH MTV Tình Thương

Images of trainees during the 5S training course conducted by KNA for the Microfinance Institution Limited Liability Company TYM Charity.

In recent years, TYM has established itself as a sustainable, secure, and effective microfinance model, actively contributing to the implementation of the political tasks of the Vietnam Women's Union. It has reaffirmed the role of microfinance in the comprehensive national financial strategy and sustainable poverty reduction. From a project funded with 200 million VND in 1992, TYM's total assets have now reached nearly 2.8 trillion VND, ready to provide credit to women through multiple funding cycles. Consequently, TYM has contributed to enhancing the capacity and status of women while strengthening social security in areas where TYM operates. In 2022, TYM was voted as one of the top 10 microfinance institutions globally honored within the framework of the European Microfinance Award 2022, themed 'Comprehensive Finance for Women' (EMA 2022).

KNA CERT is honored to be selected as the 5S training provider for the staff of the Microfinance Institution Limited Liability Company TYM Charity. Training and implementing the 5S methodology will bring numerous benefits to TYM, including:

  • Increasing productivity and efficiency: 5S helps organize and manage tools, documents, equipment, workspace, and information in a scientific and rational manner. As a result, employees can easily access, search, and use documents and tools quickly and save time. This helps increase productivity, reduce search time, and minimize the need for rework.

  • Improving service quality: Maintaining, servicing, and keeping tools, equipment, and workspaces clean helps minimize incidents and errors, enhance service quality, and improve the ability to meet customer requirements.

  • Enhancing organization and management efficiency: Applying the 5S methodology helps shape a well-organized, clean, tidy, and safe working environment.

  • Increasing employee responsibility and discipline: 5S training, regular implementation, and maintenance of the 5S methodology help employees enhance their responsibility and discipline at work, fostering a sense of responsibility towards the workplace.

Here, KNA CERT would like to express gratitude to individuals and organizations that have placed their trust in our services. For any training inquiries, please feel free to contact us using the information below:

  • Headquarters: 11th Floor, Ladeco Building, 266 Doi Can, Ba Dinh, Hanoi
  • Branch: 7th Floor, Thuy Loi 4 Building, 205A Nguyen Xi, Ward 26, Binh Thanh District, Ho Chi Minh City
  • Website:
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  • Zalo / Skype / Whatapps / Wechat: 0968.038.122
  • Phone: 0968.038.122
  • Email:

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